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Learn how your claims journey can be fast, streamlined, and simple.

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Your Claims Journey, Made Easy

We've turned a painful moment into a smooth, transparent process—designed to give you peace of mind, not paperwork. Unlike traditional insurance, we make our claims process digestible. Less opacity, more transparency.

Submit claim

5-20 minutes

Provide details about your wallet drain incident through our streamlined portal.

✓Explain what happened
✓Add valuation for any NFTs
✓Include blockchain explorer links

How We Handle Your Information

Your information stays private. We use independent KYC storage and strict access controls to keep your information secure at every step.

KYC Storage

Identity Preserved

Separation of Powers

Your Story, Your Choice

KYC Storage

Your personal identification data lives exclusively with Synaps, our specialized KYC provider. We never store or duplicate this sensitive information on our systems.

Our Security Ecosystem

We work with top-tier blockchain security partners to investigate incidents, trace stolen assets, and maintain high integrity throughout the claims process. Our ecosystem combines multiple security layers to ensure comprehensive protection and accurate claims processing.

IDENTITY

Synaps

KYC & Privacy

Handles our KYC verification process. Fairside never stores your personal information—Synaps keeps it private unless fraud is suspected.

ANALYTICS

Chainalysis

Compliance & Monitoring

Provides real-time compliance and blacklist monitoring tools to track stolen funds and prevent laundering.

FORENSICS

Elliptic

Blockchain Forensics

A tool our internal investigations team uses to perform blockchain forensics and confirm fund movements.

INTELLIGENCE

ChainAbuse

Scam Intelligence

Helps identify reported scam addresses and cross-verify incidents with community intelligence.

Recent Claims

Below are recent claim reports. Some include published testimonials from users who generously shared their experiences to help others understand the process. We only publish claim information or testimonials with the explicit consent of the claimant.